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May 23-24
Conference on Higher Education Computing in Kansas @ Pittsburg State
University
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Sessions with hyperlinks have information associated with them. The information may include written papers or PowerPoint presentations.
Add Live Interaction to Your Course and Virtual Meetings with Horizon Wimba Bryan Vandiviere, Web Presentation Technology Coordinator, Kansas State University One of the challenges of teaching online courses and having virtual meetings is the limited vocal interaction. Horizon Wimba's Live Classroom addresses this issue by adding student-to-teacher interaction and student-to-student interaction to existing courses. The virtual classroom includes tools such as streaming audio, application sharing, chat, whiteboard, polls and surveys, 508 accessibility, and archives, and is especially useful for adding a human touch to online courses. Ashes to Ashes: Account Lifecycle Management in a Partially Integrated Environment Shawn Geil, Senior Systems Administrator, ISS, Washburn University Account lifecycle and identity management taken together represent one of the biggest challenges in computing today. The issues include a lack of integration between authentication systems, incompatible authentication methods, differing client bases, shifting roles, and vendor limitations to name a few. During this presentation you will see how Washburn University has chosen to handle these issues, the lessons learned while implementing our solutions and possible future directions in account lifecycle from our point of view. Assessing the Technological Fluency of Students and Teachers Using a Web-based Model Dr. Brenda Frieden, Associate Professor, Director of Instructional Technology, Pittsburg State University Experience a dynamic, one-of-a-kind, diagnostic, and prescriptive web-based technology assessment and learning program designed to increase the technological fluency of students and teachers and improve the quality of distance learning. This presentation incorporates an innovative approach to effectively assess and improve students’ and teachers’ technology skills for the varied technology found in diverse distant education courses. Automated Client Registration and Remediation Richard Becker, Network Technology Manager, Kansas State University Josh Ballard, Network Security Specialist, Kansas State University In the fall of 2006, Kansas State University deployed Bradford Campus Manager (BCM) to automate the process of system registration and remediation in the Residence Halls, to replace a manual, staff-intensive process that had been used the two previous years. During this presentation, we will discuss solutions looked at, the reasons for choosing BCM over other solutions, challenges encountered, and overall results of the project, as well as next steps. Blackberries, Treos, and WM's, Oh MY! Supporting Email on Mobile Devices Marianne Reed, Senior Systems Specialist, University of Kansas More people are carrying mobile devices than ever before. New PDA's, smartphones, and cell phones are being built with the capability to connect to email and manage attachments anywhere that the user can connect to the Internet. This presentation will summarize some of the issues involved in supporting access to enterprise email from mobile devices and will present some pragmatic approaches to providing manageable mobile email services. Data Classification and Security Harvard Townsend, IT Security Officer, Kansas State University K-State is developing a comprehensive "data classification and security policy and standards" to provide protection for and guide the management of its information assets. This presentation will describe the driving forces behind this effort, the data classification schema, data security standards, roles and responsibilities, the process for adopting and implementing the data classification system, and the challenges posed by a large research institution with highly distributed IT services. Digital Signatures Wes Hubert, Information Security Analyst, University of Kansas How can you be sure that the online document you’re reading comes from the person whose name appears as the author ... or that the contents haven’t been altered? Many applications, including Microsoft Word and Excel, Adobe Acrobat, and most mail clients, support the use of digital signatures. This session looks at the use of digital signatures in common applications and the infrastructure needed to support their use. Enterprise Disaster Recovery Dave Hiechel, President and CEO of EAGLE Software Reviewing key components that are critical in creating, implementing and testing a successful DR plan. Geekwork and Bean Counters Jerry Smith, Director of Information Services, Pittsburg State University Dr. David E. Schmidt, Director Computing and Telecommunications Center, Fort Hays State University Many Information Technology projects do not fail because of technology problems, but due to the failure of the implementation team to work effectively together. Often information technology staff and administrative staff seem to feel like they are from different planets, yet they are expected to work together in building the technology systems and processes that enable the college or university to function. This session will consider how the mindset and approach to work differs between technical and administrative staff and how conflicts can be productively managed and resolved. The work of Paul Glen (Leading Geeks) will be summarized along with the presenter’s experience in applying these principles to higher education teams. Topics to be discussed include, (1) How is “Geekwork” different, (2) Sources of Conflict, (3) “Geek” Client Relationships, and (4) Managing Ambiguity. Getting the RightAnswers Cheryl O'Dell, Director of User Support Services/Information Security Officer, Emporia State University Emporia State University has started offering a new self-service knowledgebase for students, faculty, and staff called RightAnswers. This hosted service has content for many standard applications, but also allows ESU to add custom content to provide custom solutions. There are features including submitting work orders, announcements, and FAQ's. This service allows the HelpDesk to extend it's service to 24 by 7 and provide knowledge specialized for HelpDesk support technicians, allowing them to provide enhanced customer service. Google Mini Yields Big Results Michael Fienen, Webmaster, Pittsburg State University PDF PowerPointMany colleges make use of Google's free search service to power their sites. However, not many know that expanded search capabilities are well within their grasp at a price far below the traditional search appliance. Identity Management in the Participation Age Michael Price, Identity Management Specialist, Sun Microsystems Participation is happening all around us. It’s evident in every environment we serve... in the student community, in the developer community, between consumers, we’re seeing new ways of interacting, providing information, creating communities and discussions. As the network becomes the nexus of engagement with the world for more and more users, and as the hunger for online services grows, a new set of requirements emerge for users and providers alike. Our users - students, staff, alumni, partners - expectations for more choices along with better content and services are growing at unprecedented rates. Competitive pressures are also increasing pushing enterprises to provide rapid delivery of new services while keeping their current users base happy by enhancing existing service offerings and delivering the best customer experience. From this scenario emerges a new paradigm for the way people deploy, access, and use networked information, applications, and resources—a paradigm in which barriers to access must fall away as never before, freeing users and businesses to take the online experience to the known limits and beyond. This shift brings about a tremendous opportunity and risk. And, this unprecedented embrace of network-based participation requires ubiquitous access where user identity is an essential enabler. Participation, after all requires trust. And trust requires identity: The need for providers and individuals to know who’s on the other end of their requests, to trust that entity and to be confident that the information they share is safe with them is undeniable, and urgent. Identity management holds the answers to these needs and becomes an enabler of the Participation Age. Lessons Learned in Building a Tech Classroom Eric Dover, Instructional Technology and Client Services Manager, iTAC, Kansas State University Ernie Perez, Instructional Technology Manager, iTAC, Kansas State University Kevin Shippy, Classroom Technology Design Coordinator, iTAC, Kansas State University A presentation of lessons learned while building tech classrooms at Kansas State University. Topics covered: scheduling, budgeting, communication, design, faculty/student buy-in, maintenance, upkeep, and future direction of learning environments. myKUMC: A Case Study Jameson Watkins, Director of Internet Development, University of Kansas Medical Center This presentation will provide an overview of the myKUMC institutional portal. It will include a history of the service, a description of the set of services it provides, and what the presenter sees on the horizon for institutional portals. Online Safety - What You Need to Know Dr. Sarah Gordon, Senior Research Engineer, Symantec Whether you use the Internet to teach, learn, work, or play, you are probably concerned (or should be!) about online safety. Viruses, worms, Trojan Horses, spyware, adware, exploits, spam, bots - these terms, once used mostly by computer security professionals have virtually become household words. You want to enjoy all of the good things the Internet has to offer, and at the same time, minimize your risk. This presentation identifies some of the key threats and risks that users may encounter online, and offers some suggestions on how to reduce risk using both technical and non-technical methods. Planning and Deploying Enterprise Reporting and Business Intelligence TJ Rains, Enterprise Applications Project Manager/Banner Administrator, Emporia State University The need to provide secure yet open access to University data/information for operational reporting, strategic and tactical decision support was discovered during the initiation and planning phases of the Emporia State University ERP implementation project. This need was addressed through the planning and implementation of a new Enterprise Reporting and Analysis Model and toolset. This session will provide an inside view of the steps Emporia State University has taken to develop the overall approach to Enterprise Reporting, software selection, implementation plan, Cognos 8 BI/new process deployment, and security management. Supporting a New Integrated Medical Curriculum at KU Medical Center Dr. James Fishback, Curriculum Director of the School of Medicine, University of Kansas Medical Center The University of Kansas School of Medicine has developed and implemented a new integrated medical curriculum that utilizes technology to assist faculty and students in the development, support, and delivery of the basic science curriculum. Technologies that are being used include ANGEL Learning, LXR.Test, virtual microscopy, Tablet PCs, video podcasts, and electronic textbooks. This session will explore the tools, processes, and challenges experienced in supporting this large initiative at KU Medical Center. The Next Generation KanREN Backbone Cort Buffington, Assistant Director for Network Services, KanREN Changes are coming! The new backbone is on the way, and it represents significant changes in how our universities will receive connectivity. This session will include a presentation on how the backbone works, and how the universities will connect, as well as what this means to other KanREN members. Specific methodologies and technical requirements for university connections will be thoroughly discussed. There will also be plenty of time for questions and answers as well as group discussion. Virtualizing the Datacenter Michael J. Wheeler, Senior Systems Administrator, Pittsburg State University Jeff Blomendahl, Network & Systems Engineer, Telecommunications & Network Services, University of Kansas Medical Center PowerPoint (Wheeler) PowerPoint (Blomendahl) In today's world, power and cooling are at a premium. For some IT departments, rack space is even higher. With these constraints, what can we do to cut down on these costs while getting the best utilization and performance from our servers? VMware Virtual Infrastructure 3 (VI:3) is the de facto standard in datacenter virtualization today. We will give an overview of our virtualization projects from each of our campuses. We will discuss the pros, cons, pitfalls, and lessons learned in a project of this magnitude.
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